Terms of Use
Last updated: 11 August 2026
1. Who we are
This platform is operated by Ventura Investments London Ltd ("Ventura", "we", "us"), a company registered in England and Wales under company number 17040517, with its registered office at 40-44 Church Street, Reigate, Surrey RH2 0AJ. You can contact us at enquiries@venturaproperty.uk.
By accessing or using this platform you agree to these Terms. If you do not agree, you must not use the platform.
2. Nature of the service
Ventura provides an introduction and technology platform for UK property, both commercial and residential. We introduce opportunities to members, provide analytical tools, facilitate introductions to funding providers and professional advisers, and provide digital workspaces for transactions.
We do not provide investment advice, legal advice, tax advice or valuations. Nothing on this platform constitutes a personal recommendation or an inducement to enter into any transaction. You must take your own professional advice.
We act as an introducer and platform operator. We are not a party to any transaction agreed between members, and we do not guarantee that any transaction will proceed or complete.
3. Membership and eligibility
Access to certain areas requires membership. Membership is granted at our discretion following verification, and may be restricted, suspended or withdrawn where a member breaches these Terms, fails to maintain required verification, or acts in a way we reasonably consider damaging to other members or to Ventura.
The platform is intended for property professionals, businesses and experienced investors. It is not intended for, and should not be used by, retail consumers seeking personal financial advice.
You must provide accurate information, keep it up to date, and not allow anyone else to use your account. You are responsible for activity carried out under your account.
4. Confidentiality and non-circumvention
Information made available through the platform — including opportunity details, information memoranda, financial information and the identity of counterparties — is confidential. You must not disclose it to any third party without our prior written consent, and must use it solely to evaluate the relevant transaction.
Submitting an instruction to Ventura is not an exclusive appointment. You remain free to market the same asset through any other channel, at the same time, and you owe us nothing if it transacts elsewhere. Your instruction is yours; we ask for the chance to introduce a buyer, not for the right to be the only one trying.
What follows is narrower than that, and applies only to people you meet through us. You must not seek to circumvent Ventura by dealing directly with a vendor, buyer, broker or introducer first identified to you through the platform, in order to avoid fees properly payable to us. This obligation continues for twelve months after that introduction. It does not restrict anyone you already knew, or anyone you find by your own efforts.
This obligation is reciprocal. Where a vendor, buyer or counterparty is first introduced to Ventura by a broker partner or introducer, Ventura will not solicit that party directly, or act for them on their own account, in respect of that instruction or any subsequent instruction arising from the introduction, for the same twelve months. Ventura will not pitch against a partner for an instruction that partner has shown us. Our full commitments to partners are published as the Ventura Broker Charter at /broker-network and form part of these Terms.
Where you sign a specific non-disclosure agreement in relation to an opportunity, that agreement applies in addition to this clause.
5. Obligations of broker partners
Broker partners submitting instructions warrant that they hold and will maintain: membership of a government-approved redress scheme; registration for anti-money-laundering supervision; documented customer due diligence procedures; professional indemnity insurance; and registration with the Information Commissioner's Office. Full requirements are set out during onboarding.
Broker partners further warrant that they have written authority from the vendor to market each instruction submitted, have disclosed any personal interest in the transaction, and have disclosed all material information affecting a buyer's decision.
Partners remain responsible for their own regulatory compliance. Verification by Ventura does not transfer that responsibility to us.
6. Fees
Partner-introduced instructions are split equally between every participating party. Where a broker partner or introducer introduces an instruction that completes through Ventura, the fee is divided in equal shares. Between a partner and Ventura alone, that is 50/50. Where the partner was themselves introduced to the network by another partner within the preceding twelve months, the fee is divided in three equal shares between the submitting partner, the introducing partner and Ventura.
This basis is fixed policy and is not negotiated on a per-transaction basis, reduced on higher-value transactions, or varied after a buyer has been identified. A partner's share is fixed at the point they join: a partner who joined without an introducer is not later moved onto a three-way basis.
Referral entitlement lasts twelve months from the date the introduced partner joins. After that period, instructions from that partner revert to an equal split between the partner and Ventura. Referral entitlement does not extend down a chain — a partner earns nothing from parties introduced by those they themselves introduced.
The headline fee percentage payable by the vendor is agreed with the vendor for each instruction and recorded before marketing begins. Any introducer share due to a third party is deducted from the introducing partner's half unless otherwise agreed in writing.
All fees are payable on completion. No fee is due at instruction, on marketing, on an offer being accepted, or on exchange of contracts. If a transaction does not complete for any reason, no fee is payable by any party, and Ventura does not charge abort fees, marketing costs or withdrawal charges.
All fees are stated exclusive of VAT, which is charged where applicable. Invoices are raised on completion and payable within fourteen days of the invoice date.
Subscription fees for Ventura Pro and any other paid services are as set out at the point of purchase and are separate from transaction fees.
7. Acceptable use
You must not:
- — Use the platform for any unlawful purpose or in breach of any applicable regulation.
- — Submit information you know or suspect to be false or misleading.
- — Circulate opportunities outside the platform without authorisation.
- — Attempt to gain unauthorised access to any part of the platform or to another member's account.
- — Scrape, copy or extract data from the platform by automated means.
- — Use member contact details for unsolicited marketing.
- — Misrepresent your funding position, authority to act, or professional standing.
8. Intellectual property
The platform, its content, tools, calculators, reports and design are owned by or licensed to Ventura and protected by intellectual property law. You may use them for your own business purposes but may not republish, resell or redistribute them without our written consent.
Where you submit content to the platform, you retain ownership but grant us a licence to host, display and process it for the purpose of operating the service.
9. Accuracy of information
Market data, analytical outputs and opportunity information are provided in good faith. Information supplied by vendors, brokers and third parties is not independently verified by us unless expressly stated. Figures produced by calculators are estimates based on the assumptions you enter and are not valuations.
You must carry out your own due diligence before entering into any transaction. See our disclaimer.
10. Limitation of liability
Nothing in these Terms excludes or limits our liability for fraud or fraudulent misrepresentation, for death or personal injury caused by our negligence, or for any other liability that cannot lawfully be excluded or limited.
Subject to the above, and to the fullest extent permitted by law: we are not liable for loss of profit, loss of business, loss of opportunity, or indirect or consequential loss; we are not liable for a transaction failing to complete or for terms differing from those previously indicated; and our total aggregate liability arising out of or in connection with the service is limited to the greater of the fees you have paid us in the twelve months before the claim, or £5,000.
Because you use this platform in the course of a business, the exclusions above are subject to the reasonableness test under the Unfair Contract Terms Act 1977 rather than the consumer fairness regime.
11. Suspension and termination
You may close your account at any time. We may suspend or terminate access where you breach these Terms, where required by law or regulation, or where continued access presents a risk to other members. Clauses relating to confidentiality, non-circumvention, fees accrued, intellectual property and liability survive termination.
12. Changes
We may amend these Terms from time to time. Material changes will be notified to members, and continued use after the effective date constitutes acceptance.
13. Governing law
These Terms and any dispute arising out of them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.